Please note that orders take 1 to 3 business days to process before being sent out for shipment. Please consider any holidays that might impact delivery times. Please see the estimated delivery times for your country or region below.
Standard Shipping Times
USA: 7-12 business days
Canada: 10-20 business days
Europe: 10-15 business days
Oceania: 7-15 business days
Latin America: 7-15 business days
Tracking your order:
You will receive a confirmation email and/or text message with your tracking information. To track your package you can visit our Tracking Page. Please allow 1 to 3 business days for the tracking information to update. If you have any questions about tracking your order please contact us so we can help.
Wrong address disclaimer:
The buyer is responsible for providing the correct shipping address at checkout. We process orders as quickly as possible to ensure you receive your order in a timely manner. There is a 3 hour window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
Please refer to our Return Policy for further information on how to make a return
Teddy Socks is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at email@example.com